TERMS & CONDITIONS
PRICING
We make it a practice to keep the prices of our products low and at a point where they remain competitive in the market. However, prices may change without notice due to external factors. These Factors can include, but are not limited to, economic factors, international trade policies, supply & demand. Prices are listed in Canadian currency and do not include shipping & taxes.
SHIPPING & PICK UP POLICY
Orders for stocked items placed before 3pm (PST) are shipped same day. The standard shipping method on all orders is "standard ground". Fulfillment is not carried out by one specific carrier but instead determined on a per order basis. We determine which carrier to use based on factors including your location, shipping rate, and delivery time. However, we have used UPS as a basis to determine our shipping rates shown on our website's checkout page. Those wishing to pick up their order or use a carrier of their choice can do so by selecting "customer carrier" as the shipping option at checkout. If you wish for MEI to arrange a carrier of your choice for pickup, please specify on the "cart page" under the "PO/Instructions" tab. The shipping company's name as well as your account name registered with the designated shipping company must be included. In the case of an account name/number not being included, MEI reserves the right to hold an order(s) until such time that an account name/number has been provided. When "customer carrier" has been selected as the shipment method, pick up is at our warehouse located in Delta, BC. Picking up an order may lower shipping costs or remove them entirely determined by the order (eg. stocked vs non-stocked). Please note that lead times for pick up vary and you will be notified once your order is ready for collection.
PAYMENTS
For purchases made through our website, maillotenterprises.com, we can accept Visa, Mastercard, AMEX, Diners, Discover, and JCB. We are also pleased to offer the option of payment through PayPal. Payment is collected immediately upon you reviewing your order and clicking "submit" at checkout. We can also process your order over the phone and accept Visa, Mastercard, and Discover. For net 30 account holders you will be sent an invoice via email and/or postal to be paid within 30 days. Canadian businesses wishing to become net 30 account holders must complete and submit a credit application. Please contact us if you operate outside of Canada.
OFFERS
Product offers are found throughout our website. These offers are available via coupon, based on the list price, and can not be applied to special pricing (eg. bulk pricing, account pricing, etc.).
RETURN & REFUND POLICY
MEI offers a risk free shopping experience. If you are unsatisfied with your order we will refund you an amount equal to 100% of your order dollar amount excluding return shipping charges. Certain items may not be eligible for refund such as custom products. We recommend you consult our full terms & conditions document for full details on our return & refund policy.